ForeSee Results has released its annual report of the top 100 online retailers. Nearly one-third of the rated e-retailers score 80 or higher (which is the threshold to be considered a top performer in the Index) up significantly from 2007 when only four websites were considered top performers.
After six years of leading the Index, Netflix fell two points to 85 and Amazon narrowly took the lead, remaining unchanged at 86. The biggest gainers between 2010 and 2011 are Newegg, Shutterfly, Staples, Peapod, Lowes, Macys.com, and Hayneedle, up three points each. Here is the list of the top ten retailers and their satisfaction scores. Amazon.com - 86 Netflix.com - 85 Avon.com - 84 QVC.com - 84 Newegg.com - 83 BassPro.com - 82 HSN.com - 82 Shutterfly.com - 82 Scholastic.com - 81 Vitacost.com - 81 Image: ForeSee Results
Tags: amazon.com | netflix | avon.com | foresee-top-100-retailers
Posted on May 13, 2011
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